Window Master Academy

Chapter 18 of 19

Chapter 18

Supply Only quotes (no installation)

When the customer installs the windows themselves: how the price, deposit and papers change.

3:00
6 steps
Not started
Jump to a step

Step by step

Supply & Install / Supply Only

Pick Supply Only at the top of the calculator when the customer installs the windows. You cannot change it on a locked quote.

Less: Installation

The totals show Less: Installation (supply only) — sq ft × $13.00. It comes off before your discounts and is not a discount.

What disappears

Install codes, cut-outs, bay/bow builds, capping, blinds/shutters and wood return are hidden. Switching back to Supply & Install brings your choices back.

Measurement and Delivery

Add a Measurement fee if we measure, and a Delivery fee if we deliver. Leave Delivery empty for warehouse pickup.

Deposit and payment

The deposit is fixed at 50%. Payment in full is due before pickup or delivery by certified cheque, e-Transfer or credit card (2.4% surcharge).

Warning on the papers

The Quote and Contract say SUPPLY ONLY and show a black warning box. The customer initials the warning above the signature.

WATCH OUT — Never promise a fit. The customer is responsible for sizes and installation.

Quiz

1. How much comes off for a Supply Only job?
2. Does a patio door get the installation deduction?
3. Is the installation deduction a discount?
4. What is the deposit on Supply Only?
5. Who is responsible for sizes and fit?