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Window Master Academy

Window Master Academy

Learn the whole app on the real screens: interactive tours with narration, written guides and short quizzes.

The sales flow
2:30
Chapter 1
Welcome: sign in and find your way

Sign in, learn the buttons at the top of the Dashboard, and the golden rule.

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3:00
Chapter 2
Customers — your CRM in Window Master

Find customers, read a customer card, and know which customers you can see.

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4:00
Chapter 3
Create a new customer card

Fill in the New customer form correctly and avoid duplicates.

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3:00
Chapter 4
Start a quote from the customer card

Open the calculator from the right card and get a map of the calculator.

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3:00
Chapter 5
Project defaults

Set install code, colours and accessories once, so every new line starts right.

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5:00
Chapter 6
Adding windows

Add a window line: quantity, location, style, size and hinge side.

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5:00
Chapter 7
Combos and special shapes

Multi-unit combos, overall size, splits and shaped windows.

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4:00
Chapter 8
Patio and entry doors

Pick a patio door SKU, and add an entry door with its supplier spec.

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2:30
Chapter 9
Project extras

Cut-outs, bay/bow build, capping, blinds and custom items.

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4:00
Chapter 10
Discounts and deposit

L1, L2, L3, Additional Discount ($), the 60% cap and the deposit.

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7:00
Chapter 11
Offers & Compare

Owner-set promo offers: apply one in a tap, compare options side by side and show the customer a clean view.

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3:30
Chapter 12
Alternatives — give the customer options

Price other options on the same card without losing the main quote.

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4:00
Chapter 13
Energy ratings and rebates

U-factor, ENERGY STAR, NRCan certification and the MNBC program.

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5:00
Chapter 14
Documents: Quote, Contract, Full Report

Which document to send, how to generate it, and why a contract can be blocked.

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4:00
Chapter 15
E-signature, quote lock and handing the sale to the office

Send for signature, what the lock means, and what the office does next.

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4:00
Chapter 16
Financing, payments, stage invoices and job files

Financeit, deposit rules, payments received, invoices and door spec files.

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3:00
Chapter 17
The AI assistant — how to ask and when to trust it

Ask good questions, read the answer, and know when to escalate.

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3:00
Chapter 18
Supply Only quotes (no installation)

When the customer installs the windows themselves: how the price, deposit and papers change.

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3:00
Chapter 19
Generate Recheck

Make the installer's Recheck / Measure Form from a signed contract — on the quote page or the customer card.

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Quick answers (FAQ)

Short answers to the questions new reps ask most.

One-page cheat sheet

The whole flow on one printable page.